How to design and manage Community-based Complaints Mechanisms

Date published

01 Mar 2021

This How-to note outlines what a Community Based Complaint Mechanism (CBCM) is, and how organisations in humanitarian and developing settings can set up and manage them. Translated and context specific versions available below.

Attachment	Size
How to Note: CBCM	802.57 KB
Arabic - How to note: CBCM	585.63 KB
Swahili - How to note: CBCM	124.59 KB
French - How to note: CBCM	170.16 KB
Trigrigna - How note: CBCM	461.03 KB

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