Having access to the basic services of water and sanitation, health, education and income support is fundamental to a transition out of poverty. Access to basic services is also a fundamental right, enshrined in international agreements such as the Universal Declaration of Human Rights. Despite this, many of the world’s poor people do not enjoy these essentials.
The barriers that limit poor people’s access to basic services operate on a number of different levels. There are factors that limit the supply or quality of service provision, at national level (such as inadequate allocation of public resources), at sectoral level (such as policies affecting recruitment or salary levels) and local level (such as location of facilities or poor staff management and motivation). There are also factors that limit people’s willingness to use available services such as cultural beliefs or gender based discrimination.
SDDirect consultants work at all levels and from a 'demand' and 'supply' perspective to enhance people’s access to basic services. We specialise in ensuring that community and service users' perspectives are taken into account in assessing, improving and evaluating basic service provision. We bring expertise that makes explicit the social, political and cultural factors that influence people’s access to basic services. We recognise that men and women, boys and girls have different experiences in accessing basic services and that there are different gender based needs and constraints. We are experienced in ensuring that the needs of the very poorest are identified and acted upon.
SDDirect works on access to basic services with clients in government, donor agencies and with private sector partners. Our experience with government clients encompasses national, provincial and local government. Our experience includes work at policy level, programme development, delivery, monitoring and evaluation.